There’s something magical about firsts, isn’t there? First job, first client, first time you’re called in as the “expert.” My first IT job didn’t just kick off my career; it taught me about the importance of service, trust, and, oddly enough, a lot about flowers. Here’s how it all went down.
I was fresh into the field when I got a call from a local florist shop. Their computer was acting up, and they needed it fixed, fast. They relied on it to manage orders, track inventory, and run their entire shop. Without it, the business was basically at a standstill. They had flowers to arrange, customers to serve, and no time to wrestle with a stubborn machine.
Walking into that shop, I was greeted by the smell of roses and lilies and the sight of a stressed-out florist. She pointed to her computer, saying, “If you can make it work, I’ll be forever grateful.” There was no corporate setting, no boardroom; it was just me, a flustered florist, and a whole lot of flowers. I got right to work.
As I went through the process of diagnosing and fixing her computer, I realized just how vital tech is for every business, even those that seem as “non-tech” as a flower shop. And she watched me the entire time, asking questions and sharing how every glitch or lag could disrupt her business.
After a bit of troubleshooting and a few adjustments, I had her computer back up and running. The look on her face? Pure relief. It wasn’t just about fixing a machine; it was about helping her business breathe easy again. She thanked me with a fresh bouquet of tulips, and that’s when I knew I’d found my calling, not just in fixing computers, but in helping people keep their businesses running smoothly.
That first job taught me that technology is there to serve people, not the other way around. And to this day, whether it's fixing PCs for small businesses or setting up systems for larger ones, I approach each job with that same care and attention to detail. It’s not just about the tech; it’s about the people who rely on it.
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